Legal

Privacy Policy

Effective: 01.01.2024

Last Reviewed on: 07.01.2024

‍1. Introduction

At Logspot (“Logspot,” “we,” “our,” or “us”), protecting your privacy is extremely important to us. We know how important it is to be able to understand what information is being collected about you, what it is used for, and how it is protected.

This policy describes the types of information we may collect from you or that you may provide when you visit the website logspot.io (our “Website”) and our practices for collecting, using, maintaining, protecting, and disclosing that information. This Privacy Policy does not apply to the Logspot services (“Service”) which are provided to you via our Logspot applications. For users of the Logspot Service and our SaaS Service, please see our SaaS Agreement.

This policy applies to information we collect:

  • On this Website;
  • In email or other electronic messages between you and this Website; or
  • When you interact with our advertising and applications on third-party websites and services.

It does not apply to information collected by:

  • Us offline;
  • Via the Service; or
  • Any third party that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. By accessing or using this Website, you agree to this privacy policy.

This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

This policy covers:

Information We Collect About You & How We Collect It

How We Use Your Information

Disclosure of Your Information

Choices About How We Use & Disclose Your Information

European Data Privacy Rights

California & Other U.S. State Privacy Rights

Data Security

Retention

Children Under the Age of 16

Changes to Our Privacy Policy

Contact Information

2. Information We Collect About You & How We Collect It

We collect several types of information from and about users of our Website, including information:

  • By which you may be personally identified, such as name and e-mail address (“personal information”); and
  • About the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymized IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit, and other information about your use of the Website or your interaction with our email campaigns.

We collect this information:

  • In the case of personal information, directly from you when you provide it to us;
  • With respect to other information, we collect this information automatically as you navigate through the Website or interact with our email campaigns. Information collected automatically may include usage details, IP addresses, and information collected through cookies, web beacons, and other tracking technologies.

Information You Provide to Us

When you provide personal information to us by signing up to receive communications from us, we will use that information to communicate with you about our services. We may associate information that we collect automatically with your personal information.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website or click on an email from us, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically does not include personal information, but we may maintain it or associate it with personal information.

It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

  • Estimate our audience size and usage patterns;
  • Store information about your preferences, allowing us to customize our Website according to your individual interests; or
  • Recognize you when you return to our Website.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.
  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.
  • Web Beacons. Pages of our the Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or that you provide to us.

We may also use these technologies to collect information about your activities over time and across third-party websites, Services, or other online services (behavioral tracking). Some browsers have incorporated ‘Do Not Track’ features. Most of these features, when turned on, send a signal or preference (a “DNT Signal”) to the web sites you visit indicating that you do not wish to be tracked. Because there is not yet a common understanding of how to interpret DNT Signals, nor a common definition of tracking, we do not currently respond to DNT Signals across all browsers, although we do attempt to respond to certain browsers DNT Signals and other mechanisms that enable consumers to exercise choice about behavioral tracking.

3. How We Use Your Information

We use information that we collect about you or that you provide to us, including any personal information:

  • To present our Website and its contents to you;
  • To provide you with information or services that you request from us;
  • To provide you with information about our services;
  • To fulfill any other purpose for which you provide it;
  • To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;
  • To notify you about changes to our Website or any products or services we offer or provide though it;
  • In any other way we may describe when you provide the information; or
  • For any other purpose with your consent.

4. Disclosure of Your Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction.

We may disclose personal information that we collect or that you provide:

  • To our subsidiaries and affiliates;
  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them;
  • To fulfill the purpose for which you provide it;
  • For any other purpose disclosed by us when you provide the information; or
  • With your consent.

We may also disclose your personal information:

  • To comply with any court order, law, or legal process, including to respond to any government or regulatory request; or
  • To enforce or apply our terms of service or other agreements.

5. Choices About How We Use & Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

  • Tracking Technologies & Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
  • Promotional Offers from the Company. If you do not wish to have your email address used by the Company to promote our services, you can opt-out by emailing [email protected] If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions.

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

6. European Data Privacy Rights

Data Subjects Rights

If you are in the European Economic Area, Switzerland, or the United Kingdom, your rights in relation to your personal information include:

  • Right of access and/or portability: You have the right to access any personal data that we hold about you and, in some circumstances, have that data provided to you so that you can provide or “port” that data to another provider;
  • Right of erasure: In certain circumstances, you have the right to the erasure of personal data that we hold about you (for example, if it is no longer necessary for the purposes for which it was originally collected);
  • Right to object to processing: In certain circumstances, you have the right to request that we stop processing your personal data and/or stop sending you marketing communications;
  • Right to rectification: You have the right to require us to correct any inaccurate or incomplete personal data; and
  • Right to restrict processing: You have the right to request that we restrict processing of your personal data in certain circumstances (for example, where you believe that the personal data we hold about you is not accurate or lawfully held).

If you would like to exercise your rights, please see the Contact Information section below or submit a request by clicking on My Data Privacy in the footer of this website. You also have the right to lodge a complaint to a data protection authority. For more information, please contact your local data protection authority.

Lawful Basis

Where we process personal information as a data processor or service provider for our customers, our lawful basis is to fulfill our contractual obligations with our customer. Where we process personal information as a data controller, our lawful basis is with your consent. For example, we rely on consent in order to utilize non-essential cookies.

We may also process personal information as necessary to comply with legal obligations, or as necessary for our own or for third party’s legitimate interest (unless those interests are overridden by your fundamental rights and freedoms).

International Transfers to Third Parties

To facilitate data transfers from the E.U. to other countries, we make use of the European Commission-approved standard contractual data protection clauses or other appropriate legal mechanisms to safeguard the transfer.

7. California & Other U.S. State Privacy Rights

If you are a resident of California, Oregon, Texas, Virginia, Colorado, Connecticut, Utah, or another state that provides data privacy protections, you may have additional rights regarding our use of your personal information. The rights outlined in this section do not apply to information exempted under applicable state privacy law. Further, the rights described in this Section are not absolute, are subject to exceptions and limitations, and may not be afforded to residents of all states. In certain cases, we may decline requests to exercise these rights where permitted by law.

We describe the categories of personal information that we collect, how we collect that information and how that information is shared above.

U.S. Privacy Rights

To the extent you are provided additional privacy rights in the state you reside, you typically have the following rights with respect to the information that we collect (in each case, subject to applicable law):

  • Right to Know: To know the categories and specific personal information we have collected, the categories and sources from which we collected the personal information, the categories of third parties with whom we share personal information, and the business or commercial purpose for collecting or selling (if applicable) personal information, and the right to request information about and opt out of automated decision making (if applicable);
  • The Right to Access: To request a copy of the personal information that we have collected about you during the past 12 months;
  • The Right to Opt-Out of Sales or Sharing: To opt out of sales of personal information (if applicable) or sharing personal information for Cross-Contextual Behavioral Advertising;
  • The Right to Delete: To request that we delete the personal information that we have collected from you, subject to certain exceptions;
  • The Right to Correct: To correct inaccurate information that we maintain about you;
  • The Right to Limit Disclosure of Sensitive Information: To limit the disclosure of sensitive personal information, if we use or disclose sensitive personal information; and
  • Freedom from Discrimination: To exercise the rights described above free from discrimination or retaliation as prohibited under applicable law.

Exercising Your State Privacy Rights

If you reside in a state that provides specific data privacy rights, you may contact us by phone or email as indicated in the Contact Information section below. You can also submit a request by clicking on My Data Privacy in the footer of this website. Your rights may only be exercised by you or by your designated agent. You may submit a request to know twice within a 12-month period, unless applicable data privacy law grants you additional rights.

Your request must include enough information to allow us to reasonably verify that you are the person about whom we collected personal information or an authorized representative, which may include: (1) verifying your account information if you have an account with us; or (2) requesting two forms of identification that are reliable for verification purposes, unless the request includes sensitive information and, in which case, we may require three forms of verification and a signed declaration. The information included in your request must allow us to properly understand, evaluate, and respond to it.

We cannot respond to your request if we cannot verify your identity or authority to make the request and confirm that the personal information relates to you. If we cannot verify your identity or authority, we will not fulfill your request. We will only use personal data provided in the request to verify the requestor’s identity or authority to make it.

You may submit a request through a designated agent. You must instruct that agent that they will need to state that they are acting on your behalf when making the request, have reasonably necessary documentation, and be prepared to provide the necessary personal information to identify you in our database.

We will acknowledge receipt of your request. We will provide a substantive response within 45 calendar days or inform you of the reason and extension period (up to a total of 90 days) in writing.

Selling or Sharing Personal Information

We do not sell personal information to third parties. However, some jurisdictions may interpret sharing information through automatic tracking technologies with certain third parties as a sale of information or sharing for targeted advertising purposes (e.g., Google, Facebook, LinkedIn, or similar providers). To the extent we share information with these kinds of third parties, we may sell this information to these third parties. You may opt out of our sale or sharing of this type of information by either by clicking on My Data Privacy in the footer of this website or emailing us at [email protected].

California Shine the Light Disclosure

Under the Shine the Light law, California customers may request information about whether a business has disclosed personal data (as defined in that law) to any third parties for their direct marketing purposes.

Nevada Privacy Rights

If you are a resident of Nevada, you have the right to opt out of the sale of certain information to third parties who intend to license or sell that information. You can exercise this right by contacting us at [email protected] with the subject line “Nevada Do Not Sell Request”.

8. Data Security

The transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

9. Retention

We retain your personal information for as long as we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

The criteria used to determine appropriate retention period for personal information include:

  • The amount, nature, and sensitivity of the personal information;
  • The purpose(s) for which the personal information was collected and used; and
  • Whether we have a legal obligation to retain personal information or whether retaining personal information is necessary to resolve disputes, including the establishment, exercise, or defense of legal claims.

10. Children Under the Age of 16

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any personal information to or on the Website. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this Website or through any of its features, register on the Website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or username you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.

11. Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users’ personal information, we will notify you by email to the email address you provided us. The date the privacy policy was last revised is identified at the top of the page. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting our Website and this privacy policy to check for any changes.

12. Contact Information

To ask questions or comment about this privacy policy and our privacy practices, please email us at [email protected].